Inquiries aboutMaqe Beauty FAQ.

Delivery is free on orders over Rs. 3,000. Below that a flat Rs. 200 applies nationwide, whether you pay online or in cash on delivery.

Delivery is complimentary on orders exceeding Rs. 3,000. For orders below that, a flat delivery fee of Rs. 200 applies.

Absolutely. Once your order is dispatched, you will receive an SMS and email that includes a tracking link.

Cash on delivery, anywhere in Pakistan.

Indeed, we provide cash on delivery services across the nation.

Yes. One exchange is free within 7 days of delivery, even if you have already swatched the product, so a shade that reads differently in daylight is not a wasted purchase.

You can return unopened items within 7 days of delivery for a full refund or exchange.

We will facilitate an exchange once, at no extra cost, within 7 days of delivery, even if you have swatched the product.

Please send us a photo via WhatsApp within 48 hours of receiving your order, and we will arrange a replacement at no charge.

Use the shade finder on any face product page, or book the complimentary 15-minute video consultation and an artist will match you on camera in natural light.

Utilize the shade finder available on any face product page, or book a complimentary 15-minute video consultation where an artist will assist you in finding your match.

Our Pillow Talk lipsticks and SHEGLAM Complexion Pro Foundation have been wear-tested for durations of up to 16 hours.

All our formulas undergo dermatologist testing. You can view the complete ingredient list on each product page, and we recommend patch testing if your skin tends to react.

Every product page carries its complete ingredient list. All formulas are dermatologist tested and free from parabens, sulphates and mineral oil.

Yes, we are proudly certified as cruelty-free and do not conduct any animal testing at any stage of production.

The majority of our product line is vegan. Look for the vegan label displayed on each product page for clarity.

No. All of our formulations are free from parabens, sulphates, and mineral oil.

Message us on WhatsApp to book. The 15-minute video consultation is complimentary; a private studio session is Rs. 3,500 and is redeemable against your purchase.

You can choose between a video call or an in-person visit. An artist will help identify your shades, demonstrate techniques, and curate a kit tailored to your skin.

The 15-minute video consultation is complimentary, while private studio sessions are priced at Rs. 3,500, which can be redeemed against your purchase.